Shedding is normal and will diminish with regular vacuuming. Loose fibers are common, so you can clip them with scissors.
Any creases in your carpet should disappear in a week or two. Keep the carpet away from excessive moisture. If the carpet is exposed to direct sunlight, it will fade over time and hence you should rotate your carpet.
Blot the spill immediately with a white cloth. Harsh chemicals may damage or fade the carpet. Professional rug cleaning is recommended.
Use carpet protectors under heavy furniture.
The carpet is for indoor use only. While using high suction vacuum cleaners like DYSON, please remove attachments brushes as they pull the fiber.
The carpet will be delivered within 7-10 days from the time you place an order.
You can exchange the carpet within a week of delivery. We will get the carpet picked up on your behalf from your home at a mutually decided time.
The carpet must be in its original packaging.
Once received, we will go through a quality check. If the carpet is in the same condition, we will initiate the exchange process within 24 hours.
Due to the handcrafted nature of the product, the actual colour may vary.
Content: 100% wool
Contact us: For all rug related queries, please email at firstname.lastname@example.org or contact us directly at +91 9810655732