The Fine (Knotty) Print

By accessing and using this website, you agree—without exception—to our Terms and Conditions. Knotty Home Pvt. Ltd. reserves the right to review, update, or modify these terms at any time at our sole discretion. Every purchase made through this website will be governed by the latest version of these Terms and Conditions.

This website, www.knotty.in, is owned and operated by Knotty Home Pvt. Ltd., and the domain is officially registered under the same name.

Product Accuracy & Display

We are committed to presenting our products with the highest degree of care and accuracy. Please note, however, that how you view our rugs—particularly in terms of color, texture, and finish—can vary depending on your device's screen settings. We aim for precision, but some variations may occur.

Copyright & Intellectual Property

The entire website—including its design, content, and imagery—is protected under copyright law. Reproducing, copying, or imitating any content without prior written consent from Knotty Home Pvt. Ltd. is strictly prohibited.

All social media content created and posted by Knotty Home across platforms such as Instagram, Facebook, YouTube, Pinterest, and Twitter is also protected by copyright. Any act of plagiarism or misuse will be subject to legal action under the jurisdiction of the Supreme Court of India.

Pricing & Order Confirmation

All prices listed for our rugs are clearly mentioned on our website. Once you place an order, we will acknowledge and confirm it via email. This confirmation is considered a formal acceptance of your purchase.

Third-Party Links

Our website may occasionally include links to third-party sites for your convenience. Please note that we do not control or take responsibility for the content or policies of these external websites.

User Responsibilities & Acceptable Use

Users are expected to engage responsibly with the platform. You are not permitted to upload, post, share, or transmit any content that:

  • Belongs to someone else without appropriate rights.

  • Is offensive, defamatory, pornographic, harmful to minors, or promotes illegal activity.

  • Violates intellectual property laws.

  • Contains harmful software (viruses, malware, etc.).

  • Threatens the sovereignty, security, or integrity of India or incites unlawful activity.

  • Impersonates another individual or disrupts website services or infrastructure.

We reserve the right to take necessary legal or technical action against any violation.

Payment Security

When using credit or debit cards on our site, you confirm that the details provided are accurate and belong to you. These details are securely handled and never shared with third parties, except where legally required for fraud prevention or judicial orders. Knotty Home Pvt. Ltd. will not be liable for any fraudulent use of your card; the responsibility for proving otherwise rests solely with the user.

Trademarks & Usage Restrictions

All trademarks, service marks, and logos displayed on this website are the property of Knotty Home Pvt. Ltd. or its licensors. No user may use these without prior written permission. Furthermore, all content—text, imagery, and software—on this site is protected by copyright and cannot be copied, sold, distributed, or used for commercial purposes without our explicit consent.

Dispute Resolution & Arbitration

In the event of any legal dispute arising from your use of this website, including matters relating to our privacy policy or the interpretation of these Terms, the issue will be resolved through arbitration. The proceedings will be governed by the Arbitration & Conciliation Act, 1996, and held in Delhi. An independent and neutral arbitrator, appointed by the company, will oversee the matter. All proceedings will be conducted in English.

Governing Law & Jurisdiction

These Terms and any associated policies will be interpreted in accordance with the laws of India. In case of any legal matters, the courts of Delhi shall have exclusive jurisdiction.